SHIPPING RATES AND OPTIONS
How long will it take for my order to get
to my doorstep?
Regular shipping within the United States takes
7-10 business days. We ship in-stock items right away, but if something is on
backorder (i.e. we are waiting for the facility to manufacturer the item) it will
take longer. Any back ordered items will be shipped out standard and you will
not be charged additional standard shipping.
What are the shipping rates?
All continental US shipments are shipped standard
ground to all US addresses, excluding Hawaiian residents. Express shipments
are available to all US addresses for an additional charge (mail orders only).
Next day shipping is available to the Continental US only, for an additional
charge (phone/mail orders only).
Shipping is NOT currently available for international orders
Can I get my order express shipped?
Yes, FTF INDUSTRIES does offer express shipping
for PHONE/MAIL ORDERS only.
Do you ship outside the US?
Currently FTF INDUSTRIES does not offer shipping
outside the US.
How do I return an item?
We hope and expect that you will be pleased with
your purchase. However, if you would like to return all or part of your order
for exchange or refund, please observe the following guidelines and instructions.
All returns and exchanges will receive prompt attention, and we will make every
effort to expedite the handling of your return request.
Time Limits: Returns and exchanges are accepted only within 15 days of
shipped date.
Conditions of Merchandise: All items must be unused and in like-new condition:
Clothing must be unwashed, shoes must be unlaced and unworn. No returns on undergarments.
Paperwork: Simply email us at returns@feartofaith.info
with the reason for return and we will issue you a RA (return authorization
number). Returns should be sent to:
FTF INDUSTRIES
Attn: Returns & Exchanges
3701 W. Moore Ave.
Santa Ana, CA. 92704
Please allow us 3 weeks to process your return.
What is the return policy on sale
items?
SALE PURCHASES ARE FINAL. Sale items can be
accepted for item exchange ONLY. Items must be returned within 15 days from the
ship date. There is no additional shipping charge on the exchange shipments.
Please allow us 4 weeks to process your return.
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